Stony Point

Stony Point (804) 293-3223 9200 Stony Point Pkwy #121

Charlottesville

Charlottesville (434) 204-2504 503 E Main St

Hampton

Hampton (757) 781-0881 5040 Kilgore Ave Peninsula Town Center

Mechanicsville

Mechanicsville (804) 728-9988 7342 Bell Creek Rd

Richmond Brook Run

Richmond Brook Run (804) 277-5177 5642 Brook Road (next to Vision center)

Chesapeake Crossroads

Chesapeake Crossroads (757) 927-2279 4107 Portsmouth Blvd. Suite 102

Williamsburg

Williamsburg (757) 977-8338 6618 Mooretown Rd, unit B (next to Tropical Smoothie)

Chesapeake Crossways

Chesapeake Crossways (757) 912-9112 1412 Greenbrier Pkwy. unit 127

Norfolk

Norfolk (757) 720-7677 121 W 21st St

Chesapeake Great Bridge

Chesapeake Great Bridge 757-693-9383 237 S Battlefield Blvd, Ste. 21

Fort Eustis

Fort Eustis (757) 777-1779 1386 Washington Blvd

Step-by-Step Guide on Fixing the ‘iPhone is disabled. Connect to iTunes’ Error

September 7, 2022
iphone is disabled connect to itunes how to unlock

As you’re reading this article, it’s obvious that you’re facing the “iPhone is disabled. Connect to iTunes” error. Well! You’re not alone. Many users witness the same error, but the good news is that it’s fixable. So keep reading the article to fix your disabled iPhone. 

Five Steps to Fixing Your Disabled iPhone through iTunes & Finder

You need to connect your disabled iPhone to Finder or iTunes through a computer to restore the phone. So, if you have a Mac or Windows computer, follow these steps. Contrarily, if you see the “unavailable” error on your iPhone, you can fix it through the “Erase iPhone” option on the lower-right side to unlock it. 

Step 1: Turn your computer on but don’t connect your iPhone.

Step 2: Enter your iPhone’s recovery mode.

For iPhone 8 and later models:

  1. Press and keep holding the power slide button along with the ‘Volume Down’ or ‘Volume Up’ button until you can see the slider.
  2. Drag your iPhone’s slider to turn off your iPhone.
  3. Connect your disabled iPhone to your computer while holding the ‘Side’ button. 
  4. Continue holding the button until the Finder or iTunes recognizes your phone in the ‘Recovery’ mode.

 For iPhone 7 and iPhone 7 Plus:

  1. Switch off your phone. 
  2. Press and hold your iPhone’s ‘Volume Down’ button while connecting it to your computer through a USB cable.
  3. Release the ‘Volume Down’ button once you see the ‘Recovery’ screen. 

For iPhone 7 and previous models:

  1. Power off your iPhone.
  2. Hold the ‘Home’ button while connecting the phone to your computer.
  3. Release the ‘Home’ button when you enter the ‘Recovery’ mode. 

Step 3: Find your iPhone on Mac or PC.

  • For Mac: Locate through iTunes or Finder by selecting your iPhone icon or device name.
  • For Windows: Locate through iTunes on Windows PC by clicking the device icon.

Step 4: Restore your iPhone.

Allow your computer to download and install the latest version of iOS from Apple’s site and restore your disabled iPhone in a few minutes. This step will erase the entire data from your iPhone. 

Step 5: Complete the set-up (as you do when you buy a new iPhone). If you have created a backup, select ‘Restore’ to retrieve your data.  

You can fix the “iPhone is disabled. Connect to iTunes” error with the help of a computer, iTunes, or Finder. All you need to do is connect your device to your Mac or Windows PC and follow the above five steps.